This Agreement will govern any upgrades provided by Belkin that replace and/or supplement the original firmware and/or Software, unless such upgrade is accompanied by a separate end user license agreement, in which case the terms of that end user license agreement will govern. IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABLE OR SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF OR THE PERFORMANCE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT YOUR USE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. The Linksys iOS app shows none of the WiFi associations are with the child node. Provide your account email address to receive an email to reset your password. MANDATORY ARBITRATION . Use of either the Product or user documentation or both constitutes agreement by the U.S. Government that all software in the Product is commercial computer software and the product documentation is commercial computer software documentation, and constitutes acceptance of the rights and restrictions in the Product Terms. In addition to these General Terms, your use of your Product is governed by: (i) the Product Warranty, (ii) the Belkin Privacy Policy; (iii) if your Product includes firmware or other software such as an App, Belkins End User License Agreement and (iv) any Terms of Use which are applicable to your Product, (these General Terms and the other terms and policies together are referred to as the Product Terms). Get the most out of your internet with better Wi-Fi. By you, we mean the purchaser, recipient or other end user of the Product containing the Software or the purchaser, recipient or other end user of the Software on a standalone basis. How many Guest Wi-Fi names does the Velop Dual-Band broadcast? Wiring nodes together can increase the range and speed of your Velop system and reduce the risk of wireless interference. Third Party Beneficiary. To set up using the web interface, click. Belkin does not guarantee or promise any specific level of energy savings or other monetary benefit from the use of the Products or Software or any other feature. LICENSE GRANT . Notwithstanding the foregoing, you or Belkin may file a lawsuit in court rather than resolving the Dispute by arbitration if (a) the Dispute qualifies for small claims court (there are monetary limitations for small claims court), or (b) you opt out of these arbitration procedures within 30 days from the date that you accept this Agreement(the Opt-Out Deadline). On the computer that's connected to the parent node, launch a web browser. How do I know if I am logged in via the server or local account? Click below for our list of global support numbers. 22. Use the Channel Finder feature in the Linksys . If the failure does not amount to a major failure, you are entitled to have problems with the Service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. e) Other than as is stated in Section , no person other than us (including, for the avoidance of doubt, any of our affiliated companies) and you will have any rights to enforce any term of the Product Terms. Do I need to leave the parentnode hardwired to my modem? Yes, the parent node (connected to your modem with an internet connection) has a DHCP server. LIMITS ITS MONETARY LIABILITY TO YOU, UNDER ANY LAW, TO FIFTY DOLLARS ($50.00). For instructions, click here. Im surprised this option isn't available. How do I check the firmware version of my Velop? How do I use the Channel Finder feature of the Velop? 2019 Belkin International, Inc. and/or its affiliates. In relation to consumers who are entitled to the benefit of the CGA, the media on which Software is provided comes with guarantees that cannot be excluded under New Zealand law, and this Limited Warranty is in addition to any statutory rights such consumers may have under New Zealand law. ALSO, BY USING, COPYING OR INSTALLING THE SOFTWARE, YOU ARE AGREEING TO ALL THE TERMS OF THIS AGREEMENT. The first node that you install in your Velop system is called the. Notwithstanding anything to the contrary in this Agreement, by using the Software, you acknowledge and agree that it is solely your responsibility to understand the terms of this Agreement, as well as the terms of use of any App Store that may be relevant to the Software or the Product. However, if you are a consumer and you live in a country where we market or promote the Product, local consumer law may require that certain consumer protection laws of your country of residence apply to some sections of these Product Terms. We will not be liable to you or to any third party for termination under these circumstances. In order to opt out of mandatory arbitration, you must (i) mail written notification to Belkin International, Inc., 12045 E. Waterfront Drive, Playa Vista, California, 90094, Attn: Chief Legal Officer, or (ii) email written notification to arbitrationoptout@belkin.com. The language of this Agreement shall not be construed strictly for or against either party, regardless of who drafted such language or was principally responsible for drafting it. EXCEPT FOR THIS LIMITED WARRANTY ON MEDIA, SUBJECT TO SECTION 11 AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION IS PROVIDED TO YOU AS IS, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. Any suppliers of Belkin shall be direct and intended third-party beneficiaries of this Agreement, including without limitation with respect to the disclaimers of warranties and limitations on liability set forth herein. Ethernet is running at or above my ISP subscription's bandwidth. YOU AND BELKIN EACH ACKNOWLEDGE AND AGREE THAT ANY CLAIM, DISPUTE OR CONTROVERSY BETWEEN YOU AND BELKIN ARISING OUT OF OR RELATING TO (1) THIS AGREEMENT, INCLUDING THE VALIDITY OF THIS SECTION, AND (2) YOUR USE OF SOFTWARE AND/OR PRODUCT(S) UNDER THIS AGREEMENT (COLLECTIVELY, THE DISPUTE) SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY A MUTUALLY AGREEABLE NATIONALLY RECOGNIZED ARBITRATION AUTHORITY PURSUANT TO ITS CODE OF PROCEDURES THEN IN EFFECT FOR CONSUMER-RELATED DISPUTES. If I have more than one node, do I need to change them all to Bridge Mode as well? This Agreement does not limit Belkins liability beyond what is permitted by applicable law. Linksys will not sell or rent your email address. Each node within the Velop network supports 64 Wi-Fi clients per radio (parent and Guest Wi-Fi are hosted on the same physical radio). Provide your account email address to receive an email to reset your password. EXCEPT FOR INDIVIDUAL SMALL CLAIMS ACTIONS WHICH CAN BE BROUGHT IN ANY SMALL CLAIMS COURT WHERE JURISDICTION AND VENUE ARE PROPER, ANY ARBITRATION, LEGAL SUIT, ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY DISPUTE SHALL BE COMMENCED IN (1) NEW YORK, NEW YORK, (2) ATLANTA, GEORGIA, (3) CHICAGO, ILLINOIS, (4) DALLAS, TEXAS, (5) SEATTLE, WASHINGTON, OR (6) LOS ANGELES, CALIFORNIA, AND YOU AND BELKIN EACH IRREVOCABLY SUBMITS TO THE EXCLUSIVE JURISDICTION AND VENUE FOR ANY SUCH PROCEEDING. Support available in English / Espaol / Franais / Deutsch / Nederlands. An Other Provider may, however, refund the purchase price (if any) relating specifically to a Belkin App, if the App fails to conform to our Product Warranty. This is for you to be able to stream with your StarHub Set-Top Box (TV+ Box) via the child node. Select Add Nodes. Both Belkin and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. I've read about Bridge Mode but my understanding is that the primary node needs to be connected via ethernet to the existing router. Wait for the light on top of your router to turn solid purple . In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. The downstairs child node is rather far away, but still in range. Velop gives you flawless Wi-Fi everywhere. 2. THE ARBITRATION SHALL OCCUR BEFORE A SINGLE ARBITRATOR, WHO MUST BE A RETIRED JUDGE OR JUSTICE, IN ONE OF SIX REGIONAL VENUES CONSISTENT WITH THE VENUE PROVISION BELOW. Step 1: Launch the Linksys app and log in to your Linksys cloud account. It will blink blue while starting up. Each node provides Wi-Fi coverage of up to 1,500 sq. At medium range, it had the most. You represent and warrant that you are not a resident of an embargoed country or that has been designated by the U.S. Government as a terrorist supporting country, or a prohibited end user under applicable U.S. or local export and anti-terrorism laws, regulations and lists. Belkin and you acknowledge that in the event of any third party claim that the App or your possession and use of the App infringes that third partys intellectual property rights, Belkin and not Apple will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. We may also provide you with updated Software data files automatically to benefit you, such as to provide you with updated device information to identify new devices in your network. Step 2: Tap the Menu icon. If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing at a reasonably convenient location for both parties as established by the AAA or the arbitrator pursuant to the AAA Rules. However, you may not (i) modify, adapt or otherwise create derivative works from the Software, the Product containing the Software or user documentation (except as may be permitted by an applicable open source license); (ii) lease, sublicense, resell, rent, loan, redistribute, or otherwise transfer (except as expressly permitted above), whether for commercial purposes or otherwise, the Software or user documentation; (iii) reverse engineer, disassemble, decrypt or decompile the Product or the Software or otherwise try to reduce the Software to a human-readable form, except where and only to the extent that such activity is permitted by applicable law or where Belkin is required to permit such activity under the terms of an applicable open source license; (iv) remove or alter any copyright, trademark or other proprietary notices contained in the Software or user documentation; (v) use the Product, Software or user documentation to develop a competing hardware and/or software product, or otherwise in any manner not set forth in this Agreement or the user documentation; (vi) if the Software is firmware, copy the firmware (other than one backup copy for archival purposes only), use it on a multi-user system or operate it separately from the Product onto which it is embedded; (vii) use the Software to transmit software viruses or other harmful computer code, files or programs, or to circumvent, disable or otherwise interfere with security-related features of the Software; (viii) use the Software to collect or harvest any third partys personally identifiable information, to send unauthorized commercial communications or to invade the privacy rights of any third party; or (ix) use the Software for any unlawful purpose, and/or in any manner that breaches this Agreement. Is Velop compatible with DOCSIS 3.0 modem? While Belkin is not required to do so, Belkin may provide you with upgrades or updates to this Software. Belkin is committed to protecting your privacy. What are the parts of the node? The family of nodes comes in various sizes that work perfectly together . I want to use my existing router as the main WiFi AP and use one or two of my three velop nodes to extend the range further. Our privacy practices are described in the Privacy Policy, as well as in separate notices given when an app, product or service is purchased or downloaded. 5. For example, if you have an existing router or gateway and you want to continue using your main router, you can enhance your Wi-Fi using the Velop Dual-Band. Why dont I see the Bridge Mode option in my Linksys app? To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the address indicated below, or you can contact the Belkin Support Team in your area as indicated below. How do I add another node to my Velop system? Click here for our list of global support numbers. We're here for you. For instructions, click, You can also change your Wi-Fi settings through the Velop's web interface. We're here for you. 6. NON-EU RESIDENTS . This Agreement constitutes the entire agreement between Belkin and you with respect to the Software and your use thereof and supersedes any conflicting or additional terms contained in any purchase order or elsewhere. 7. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. Velop features a simple app-based setup through the Linksys App, and will have your. Residents of countries in the European Union may also bring any such dispute before a local consumer dispute resolution body, if any such body is constituted under the laws of the country in which you reside. You agree that upon such termination, you will immediately destroy all programs and documentation that relate to the Software, including all copies made or obtained by you, and otherwise cease use of the Software. HOW TO OPT OUT OF MANDATORY ARBITRATION. You acknowledge that the Open Source Software license is solely between you and the applicable licensor of the Open Source Software. 10. The rights and obligations under this Agreement are not assignable by you, and any attempted assignment shall be void and without effect. a) In any situation where there is inconsistency between a provision in one of the other Product Terms, and a provision of these General Terms, the provision of the other Product Terms will prevail other than as regards section of these General Terms. No provision of this Agreement may be waived, modified or superseded except by a written instrument signed and accepted by Belkin and you. INDEMNITY . Except as expressly set forth in these General Terms, the payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules. Belkin and you acknowledge and agree that Apple and its subsidiaries are third party beneficiaries of this Agreement and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary. YOU ACKNOWLEDGE THAT WITHOUT THIS PROVISION YOU MAY HAVE HAD A RIGHT TO ARBITRATE A DISPUTE ON A CLASSWIDE OR REPRESENTATIVE BASIS, AND THAT BY ACCEPTING AND AGREEING TO THESE PRODUCT TERMS, YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS. 3. This means that the FAA governs, among other things, the interpretation and enforcement of this provision requiring mandatory arbitration, including the class action waiver discussed below. To learn more, click, Linksys Velop Intelligent Mesh WiFi System, Dual-Band Frequently Asked Questions, Linksys Holdings, Inc. 2023 | All Rights Reserved |, Security, Legal, Privacy, & Accessibility, to cancel your service contract with us; and. Nothing in this Agreement is intended to or will have the effect of limiting any of your rights under European Union law and/or the laws of your country of residence, including rights as to the quality and fitness for purpose of the Software and its compliance with the description of it which was made by us prior to you accepting this Agreement. [deleted] 19 days ago How do I know the best location for the node? You can change auto-update options by changing your settings within the Product account information. Third-party trademarks mentioned are the property of their respective owners. Adding another node to your Velop system expands your Wi-Fi coverage. Go to. To set up your first node with an iOS device, click, . NoteFor best performance, use a CAT5e or higher rated cable on the Ethernet port. Playa Vista, California 90094. How do I set up the first node with PPPoE connection? Linksys will not sell or rent your email address. ethernet cables and the nodes should automatically switch to a wired connection. Plug in a router into a power outlet then tap Next. VENUE . The firmware version can be found in your Velop's Administration page. Acknowledgement. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or, if the dispute qualifies, in small claims court. 12. Step 3: Tap on Add Another Node to xxxx (where xxxx is your existing WiFi name). DISCLAIMERS, GENERAL EXCLUSIONS AND LIMITATION OF LIABILITY: IN SOME JURISDICTIONS AND CIRCUMSTANCES, IT IS POSSIBLE TO EXCLUDE AND/OR TO LIMIT BELKINS LIABILITY TO CONSUMERS. Linksys Holdings, Inc. 2023 | All Rights Reserved |, Security, Legal, Privacy, & Accessibility. HOWEVER, WITH RESPECT TO SOFTWARE PROVIDED, IF YOU ARE A CONSUMER AND YOU LIVE IN A COUNTRY WHERE BELKIN MARKETS OR PROMOTES THE SOFTWARE, LOCAL LAW MAY REQUIRE THAT CERTAIN CONSUMER PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE APPLY TO SOME SECTIONS OF THIS AGREEMENT. Select a node to view the IP address or tap IP Details to see the IP addresses for all nodes in your mesh system. If any portion of this Agreement or any of its terms is found to be void or unenforceable by law in a particular jurisdiction, such portion or terms shall be interpreted and enforced to the maximum extent allowed in such jurisdiction, and the remaining provisions or any part thereof will remain in full force and effect. What should I do to my old router after setting up the Velop Dual-Band? Arbitration uses an independent and neutral arbitrator selected in accordance with the AAA Rules (instead of a judge or jury) and allows for more limited discovery than in court. Our team of experts is always just one call, chat, or tweet away. 11. How do I configure my Velop into Bridge Mode? 13. Can I set up my Velop Dual-Band using the web interface? You can also check your router's DHCP client table to find the IP addresses of your nodes. All provisions of this Agreement except for the (i) the warranty provided under the Product Warranty (ii) the license granted under the EULA, and (iii) any consents for you to use the Product and/or any intellectual property rights granted to you under any of the Product Terms, will survive termination of the Product Terms. This means that, with each node in the Velop network, 128 Wi-Fi clients are supported since there are two radios (2.4 GHz and 5 GHz) per node that can service clients. This Software is licensed to you by Belkin and, where applicable, by Belkins suppliers. If you do not opt-out, you will have agreed to the mandatory arbitration set forth below. However, in some jurisdictions and circumstances it is possible for a manufacturer to change or exclude warranties, conditions or guarantees implied or imposed by law, and to otherwise limit its liability to consumers. The power light will then start to flash. 12.212. How can I tell if my Velop is in Bridge Mode? This will ensure all nodes are performing at optimal potential. If we and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or we may commence an arbitration proceeding pursuant to the AAA Rules or a small claims action. We'll follow up as soon as we can. No. This Limited Warranty does not apply in Australia. Then, plug another Ethernet into velop and other end into a switch. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BELKIN OR A DEALER, AGENT OR AFFILIATE SHALL CREATE A WARRANTY. You will not acquire such rights, whether through estoppel, implication, or otherwise. For step-by-step instructions,click, Yes. In New Zealand, our Software and the media on which it is provided come with guarantees that cannot be excluded under the Consumer Guarantees Act 1933 (NZ CGA). The arbitrator is bound by these Product Terms to the extent they modify the AAA Rules. EXPORT CONTROL LAWS : You agree that the use of the Software is subject to U.S. and local export control laws and regulations. 16. The default IP address is 192.168.1.1. Connectivity is good. All title and intellectual property rights (including without limitation all copyrights, patents, trade secret rights and trademark rights) in and to the Software (including but not limited to any content incorporated into the Software), the accompanying printed materials, and any copies of the Software, are owned by Belkin or its suppliers. Other than as set forth in the preceding sentence, a person or entity who is not a party to this Agreement shall not have any right to enforce any term of this Agreement. To know how, follow the steps below: Log in to the Velop Dashboard. You have the right to opt-out of this mandatory arbitration provision. You will need to make your own independent judgment regarding your interaction with any Linked Sites. You may also mean a person who has downloaded the Software from an authorized website, such as http://www.belkin.com or from an authorized application market or store, such as Apples App Store or Google Play (each such application market or store is referred to in this Agreement as an App Store and collectively as App Stores). Solution was downloading the linksys app on android. We cannot guarantee that it is correct or up to date. How do I configure the DNS Settings of my Velop network? Tap The light is purple. Open Source Software means any software or software component or technology that is subject to an open source license. For a detailed description, click, The Velopsets up in minutes using the Linksys app. ONLY THOSE EXCLUSIONS AND LIMITATIONS THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND, IN SUCH INSTANCES, BELKINS LIABILITY WILL BE LIMITED ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. However, in the event of a conflict or inconsistency between the English and any non-English versions, the English version of this Agreement shall govern, to the extent not prohibited by local law in your jurisdiction. Check out our. It means that the nodes can connect to each other over wired or wireless links, and will choose the best path to route the data between a client and the internet. The Software may contain links or other features that make it easier for you to visit or log-in to independent third-party websites (Linked Sites). PLEASE READ CAREFULLY. What is the Speed Check feature of the Velop? The courts in some countries or jurisdictions will not allow for dispute resolution by arbitration or waiver of classwide claims by you. What is the Linksys WHW0301GC-UK? It will optimize the node connections. For instructions on how to set up the first node of your Velop system with an iOS device, click.