Took just one week from first visit to home delivery. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. I am very pleased you are satisfied with your visit! A+ experience during our recent car purchase from Stratstone Mini Leeds. Occasionally we will send out newsletters promoting our offers and discounts. Stratstone Mini Leeds is open Monday-Saturday 09:00-18:00 and Sunday 11:00-17:00. We are absolutely thrilled that you have rated us so highly! It goes against our guidelines to offer incentives for reviews. As always the service was top notch, personable and efficient, and got a great deal on my new car too. Many thanks to Mark and Gary for a great experience. You can unsubscribe from this at any time. Thank you Paul and Stratstone Mini for once again providing my son Jonathan with a Motability vehicle (Mini Cooper, 5 door) to enhance his lifestyle and daily needs. Thank you for taking the time to leave us your rating!Customer Services. Paul through discovering I owned an Abarth roadster manufactured a deal that enabled me to trade that in and get the more 30k dream machine. My experience with Stratstone BMW Leeds My experience with Stratstone BMW Leeds was great, pleasure to deal with and staff there are great. Huge thanks to Ellie, initially, and lastly to Steve and Paul. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. We also ensure all reviews are published without moderation. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Situated on Gelderd Road. It goes against our guidelines to offer incentives for reviews. Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Voice your opinion today and hear what 115 customers have already said. Imran Khan of Stratstone BMW Leeds did an Excellent job in securing my wife a JCW countryman. Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. It would have been nice to be shown to the car, I was just left to wander around the car park trying to find my car on my own.The servicing came with a wash and vac. Very knowledable reception staff took very good care of me. Find your next car at MINI Leeds, where. The authorized Ferrari Stratstone Manchester has a united and compact team of expert technicians ready to assist the clients for all their needs with professionality and courtesy. I will never use Stratstone Mini again. Lovely courtesy car clean and well presented. | Read 41-60 Reviews out of 110. Hi Janet,Thank you for taking the time to leave us this fantastic review!We strive to provide excellent customer service at the MINI branch in Leeds.Thanks again!Customer Services. Reply from Stratstone - BMW Chesterfield. Best wishes, Customer Services. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. A seamless transaction form start to delivery. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. Travelled to dealership to collect car and handover was seamless. Hi,Thank you so much for taking the time to review your experience with us. Anyone can write a Trustpilot review. Courtney Stratstone Mini. Also helped with vehicle set up and installing My Mini app explaining everything clearly. The purchase of my M4 was all done remotely, having said that Jessica Senior made the whole process feel very inclusive and personal. Our Manufacturer News brings you the latest updates from the brands we work with, including new car launches and technology developments. I was regularly kept up-to-date with the progress of my service. For context, Elland Road, home of Leeds United, is located within walking distance. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. My loan car was amazing and so was the service and repair. Staci was fabulous setting up my service plan and providing a fantastic service, the whole team worked hard to meet my requirements and I love the car . Your help was greatly appreciated. Hi Ann,Thank you so much for reviewing your recent experience with the MINI branch in Leeds.Its great to hear youve had a positive experience.Take care,Customer Services, We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Here are 8 tips for writing great reviews. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Travelled to dealership to collect car and handover was seamless. Will definitely get my next bmw from here ! Harrogate BMW. 2023 Trustpilot A/S. No one could find the fault except these guys. My daughter however fancied the 30k John Cooper Works Convertable as did my partner. Browse our exclusive offers across the entire range of new MINI models. Amazing service professional and helpful team. I was given a courtesy car which helped me greatly. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; stratstone mini leeds meet the team. Just had the first service on a second hand car I bought last year from Strastone. Rang to book car in for emissions problem, fitted me in first thing next morning. Stratstone MINI Leeds are very pleased to welcome the all new MINI Electric Jaguar Land Rover is to invest more than 15 billion over the next five years to transform the brand into an all-electric vehicle manufacturer in the UK. Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. They think we customers ate stupid!! He showcased Stratstone Mini very favourably. If you think theyve got no time for customers then they have even less time to check the quality of the vehicle. Stratstone Confirmed as BYD UK Leading Launch Partner, With Two Dealerships Opening This Week, New Range Rover SV Lansdowne Edition Unveiled at Stratstone Land Rover Mayfair, A Q&A with Land Rover Mayfair's Head of Business, Stratstone Mercedes-Benz of Ayr Sponsor Ayr Rugby Club for the 2022/2023 Season, Mercedes-Benz Reveal New and Upgraded Electrified E-Class, BMW Enables Digital Key Plus for Android Users, New smart #1 Electric SUV: Prices and Specifications Revealed, Jaguar Land Rover Announces 15 Billion Investment in EV, New BYD ATTO 3 Electric Car Review | Features and Walkaround, New 2023 BMW M2: Discover BMW's 453bhp Coup. Our Video section provides helpful insights and takes a detailed look at a wide range of topics such as the newest models and what they have to offer. Rang to book car in for emissions problem, fitted me in first thing next morning. Be warned, my experience with Stratone mini Leeds was not pleasant.The sale person, however was accommodating and helpful, unfortunately that is where the positives end . Best wishes, Customer Services. Took my Mini for its yearly service. Customer Services. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? Find out how we combat fake reviews. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. I found this Strastone employee very abrupt unwilling to accommodate, argumentative, rude and quite honestly out of her depth for such an important part of a car purchase .I could write an essay with issues that occurred, while dealing with the handover person .For this reason I will definitely not be give anymore business to Stratone Leeds or the dealership, end of and would recommend you stay well clear, there are plenty of really good mini dealership out there, that I am sure would appreciate your custom !!! Jamie at service reception desk very helpful too. The friendly attitude, professionalism and patience of Rhiannon was much appreciated. The branch is always available for any assistance that you may need. I am very pleased you are satisfied with your visit! Business Development Manager Stratstone BMW and MINI Leeds 4d Edited 48 hours to sell! Hello LinkedIn, I have just under 48 hours to sell this STOCK BMW I4 40e M Sport with the amazing Pro Pack! Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. Situated on Gelderd Road. The branch is always available for any assistance that you may need. We also ensure all reviews are published without moderation. Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. Wont be buying from them again ever. Jamie at service reception desk very helpful too. I had an MOT, service and also had a new service plan set up. Our state of the art workshop is operated by a team of manufacturer trained technicians, who have access to the latest tools and equipment required to keep your MINI maintained in line with the manufacturer's service schedule. Thank you for taking the time to leave us your rating!Customer Services. We value your feedback and take pride in providing the best possible customer service! No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. Would 100% recommend this dealership. Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. We strive to create the most competitive deals on new MINI models and we always go the extra mile to ensure Approved Used examples are rigorously prepared to the highest standards. The new Range Rover SV Lansdowne Edition, a unique Range Rover, was revealed at an exclusive event at Stratstone Mayfair on 7th February 2023. Customer Services, Simply excellent throughout. Do you agree with Stratstone - MINI Leeds's TrustScore? We hope that you'll consider us again in the future.Customer Services. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Although I've spent 16k more than I wanted we've got what we want. Now raised with Pendragon. If you are searching for a MINI Specialist in Leeds to maintain your vehicle, then there is no one better to bring it to than an authorised retailer.
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