I rang to renew my travel insurance policy with Staysure and the advisors were helpful and reassuring. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure . I would definitely recommend this company. The renewal administration works very well. Share. To contact our press team, please email [email protected]. Thank you for choosing Staysure Kind regards, Katie. I was happy with the new premium and the experience was a smooth transition. 0000015353 00000 n We are pleased to hear Melvin explained everything you needed to know and found the price reasonable. Access your My Staysure account by logging in here. We are sorry to hear that you had difficulties getting in touch with our underwriter. Would recommend to anyone. If you need more help, please visit our FAQ Help Centre. I got no satisfactory answer to my belief that I had 12 months cover incl. very helpful staff if you need to query any thing. Security Check Travel Insurance . Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. They contacted the Doctor and dealt with any queries very effectively. When I complained the agent more or less said" take it or leave it"! We're so passionate about covering pre-existing conditions that we're now . See the latest vacancies here at Staysure. I have used Staysure quite a few times and would recommend them. 0000005472 00000 n We take any complaint and feedback about our products and services and marketing very seriously and we would like to investigate this further. 03330 068025 Mon - Fri: 9am - 5pm Sat/Sun . Staysure - email id & phone of top management contacts like Founder, CEO, CFO, CMO, CTO, Marketing or HR or Finance head & all company details. trailer <<358345583C984982A7E5E060CC482ADD>]/Prev 795543>> startxref 0 %%EOF 246 0 obj <>stream Thank you for choosing Staysure Kind regards, Ross, My mum in law has been with Stsysure for quite a few years and has always been satisfied so thought that we'd give you a try ourselves. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 0000250391 00000 n If you need to get in touch, you can find the right team to contact below. Companies can ask for reviews via automatic invitations. We're proud to be specialists in covering pre-existing conditions. Get contact details including emails and phone numbers (business & personal). Instead, theyre full of the info you need to get things sorted. Mon - Fri. 8:30am - 8:00pm. Best phone call I have made in a long time. Staysure Expat Travel Insurance military & senior discounts, student discounts, reseller codes . Staysure Group has announced its acquisition of ROCK Insurance Group, a leading travel insurance white labelling and partnerships business. I am also sorry to hear that the cost had increased from previous years you had insured with us. 0000022612 00000 n Opening Times. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road . Over 500 people work across our brands and our head office is in Northampton. Save BIG w/ (14) Staysure Expat Travel Insurance verified coupon codes & storewide coupon codes. It is not recommended to purchase travel insurance from this third party, as you may incur significant financial losses without proper assistance. Please check with your phone provider if you are unsure about how much a call will cost. This cant be added retrospectively. 0000009432 00000 n Do you agree with Staysure Travel Insurance's 4-star rating? So quick and affordable will definitely be recommending to all my friends & family who love to travel over sea & I left it to the last minute as I have such a lot going on in my life Thank you so much . Think prices/ service good apart from this. Available 24/7, it's the easiest way to view your documents or to make any changes. Travel with confidence with award-winning Travel Insurance for your next break. Salary: 60,000 + 10% bonus. Mon - Fri. 8:30am - 8:00pm. Find the amenities and service you expect at SureStay Plus. Dear Michael WilliamsThank you for your comments. It goes against our guidelines to offer incentives for reviews. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered Contact details. Helpful and responsive when negotiating the annual premium and also when setting a claim. Verification can help ensure real people write reviews about real companies. Thank you for choosing Staysure! Britannia House, 3-5 Rushmills Business Park, Northampton, NN4 7YB. A Quality Stay at an Affordable Price. View our cookie policy here. Great service! Get up to 10m medical emergency cover with Expat Travel Insurance for France, Spain & Portugal. Find out more about Staysure and get your travel insurance quote today 2023 Trustpilot, Inc. All rights reserved. Write to us. I cannot fault any aspect of the help and support they provided. Simple! Volunteering. View job description, responsibilities and qualifications. 0000017729 00000 n 0000020817 00000 n Useful. If youre looking to go away for longer than three months, then you could have up to 366 days of cover depending on your age and the destination youre travelling to. It is set to be a mutually beneficial business decision that will expand the group's customer base and allow Staysure Group access to sell ROCK's innovative products and services. 0000013845 00000 n You can do this either over the phone or through our online medical screening. Will use again Sandra and Gary Stepton. Have found them to be very competitive for our requirements. 0000006361 00000 n Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. They weren't sent to her email address, which would have been simple. Staysure is a trading name of TICORP Limited. We are always looking for talented individuals, and you may just be what we are looking for If you want to join the UKs most trusted travel insurance brand and be part of our success story - wed love to hear from you. Other office: Av. If you need to make a claim, having an Excess Waiver means you wont have to pay any excess from your own pocket for each item youre claiming for. The Spanish version of what was called the EHIC is called the Tarjeta Sanitaria Europea (TSE). Our growing family of travel insurance brands include Staysure, Avanti Travel Insurance, Payingtoomuch.com, Rock Insurance and Petsure. I was extremely impressed to receive the call at EXACTLY the promised time arranged. 10:00am - 4:00pm. 0000258181 00000 n Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. One more step! It was a bit confusing trying to work out which claim form to use but I spoke to their customer service who said to use the one for "Travel Delay". Their telephone staff are very good with advise and help. Staysure is a Financial Services company and has headquarters in Northampton, England, United Kingdom. Documents arrived sometime after i went on holiday.Dated 10 days before i left so i dont know exactly when they turned up.Supposed to be 5 workingdays .Also seemed the cost had spiralled from previous year (again documents late, arrived after I left) Very unsatisfactory. Thank you, I have found it difficult to get confirmation/ documents relating to the policies I have taken out. my insurance found I needed treatment for skin cancer but didn't increase the price Spoke to very nice people on the phone. I phoned in and spoke to Richard who was very helpful. The call centre staff were helpful & efficient. Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. | Read 220,861-220,877 Reviews out of 220,877 0000284751 00000 n Name Job Title/Designation Company Email Contact Number View Number; Human Resources (HR) HR . 3-5 Rushmills Business Park, 0000276048 00000 n Thank you for your feedback and your kind comments, we will pass your comments on to the team. Verification can help ensure real people write reviews about real companies. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. 0000014277 00000 n This is the first time we've been abroad, so we'd never had travel insurance before. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. 0000284821 00000 n People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you for choosing Staysure! Tailor your policy to suit your needs. Find out more about Staysure and get your travel insurance quote today 2023 Trustpilot, Inc. All rights reserved. Excellent customer service. This is usually very trying but I saw an advert in one of my magazines for Staysure Insurance & gave them a ring. Their cover includes repatriation to the UK which is a must have with the companies I travel with. 5 reviews. Dear Mrs CG JonesThank you for your comments. I contacted Stay Sure as I was unsure about insurance whilst undergoing investigations and awaiting a diagnosis. Here are 8 tips for writing great reviews. Easy process, excellent price. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). The Personal Finance Awards. I welcome your feedback on this matter. If you remain unsatisfied with our response you will be able to escalate your complaint to the Financial Ombudsman Service, whose details will be included in our response. Because my husband has a pre -existing medical condition it was reassuring to find a company that was easy to talk to on the phone to be able to choose the correct cover. So you can be confident that youve got the right cover, thats tailored just for you. After several lengthy phonecalls from overseas, each time with a waiting time of 5-10 mins, I was put through to a person at the Claims dept who reiterated that my policy did not cover cancellation. I was advised that the premium could be returned to a normal level but this would necessitate not renewing for several weeks. Please use the following address to get in contact with us. Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. Available 24/7, it's the easiest way to view your documents or to make any changes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When I contacted Ms Xabout this, she told me to contact the claims dept. Partnerships/Bespoke Events. We're hiring a superstar Group SEO Manager. Britannia House, 3-5 Rushmills Business Park, Bedford Road Northampton NN4 7YB. Staysure has an overall rating of 2.8 out of 5, based on over 116 reviews left anonymously by employees. Please input a valid email address. 40 reviews. Your My Staysure account allows you to manage your travel insurance policy at a time that suits you. I am still waiting Subject: COMPLAINT To whom it may concern Last month, due to a serious allergic reaction I had to cancel travel plans. Resolver is free. Consequently I always get a quote from them for all my insurances. This will then allow you to change your email address, please note you'll need to enter your email twice to confirm the new address and then click 'Update'. Learn more about Resolver Pro and how to claim your business. 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD . Get a Quote today. e't_C}%hi4nNm3hI+1+IV4e}hc?U;!%4AaZlz29:? Whether for leisure or business, SureStay Plus Hotels by Best Western is the perfect choice for those who like to travel simply and casually. 0000007547 00000 n Aug 7, 2015. We are . Thank you for your feedback and your kind comments, we will pass your comments on to the team. Glad my travel insurance was with them. Payment through the automated process proved not to be possible. Over 500 people work across our brands and our head office is in Northampton. They were so helpful that as my car insurance was due for renewal I asked them to quote me which I am glad did as it saved me a lot of money compared to my then current insurer. The customer helpline was really good & the person I spoke to was really helpful & went through everything with me to make sure we got the best deal. On My Staysure, you can update your address and contact details, including telephone number and email address. email: info@csal.co.uk / www.csal.co.uk . Please call our customer service team who will happily up date the matter further for you. Accessing and responding to inquiries is a challenging process with little to no support, as the company evades responsibility through convoluted rules and games. Unfortunately Trustpilot does not allow us to post our contact details in these replies. The telephone consultant I spoke to was clear and easy to understand. (sic) Since I was not pressing any buttons and was calling from overseas via skype I can only presume the line was bad - something that an international insurance companies call centre should be used to, surely? 0000000016 00000 n Well always be on hand with guidance and support to help you get the results youre looking for. Sat. Salary: 150,000. Spectator Tickets. She gave me several options to think about. You can change your cookie settings at any time. We are pleased you found your experience simple and quick when organising your policy. You've accepted analytics cookies. I knew exactly what I was buying and how much it was going to cost. Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. We've covered over 7 million people so far with insurance and have over 15 years' experience. Before you take out a policy with us, its worth thinking about the areas that you might need to upgrade your level of cover to. I have had an Annual policy with Staysure for the past 3 years. Easy to insure and we had a discount voucher making it even better value. Sign Up For Free G2Crowd Trusted. Northampton One had ceased, one had medication altered, one was unchanged. Found 2 email address listings: @staysure.co.uk @intervest.gi Ryan Howsam Phone Number 0%. You can be certain that youre talking to the right person at the right time. I have given a clear account of the matter below and I would be grateful if you could make a clear reply to these comments UPDATE TODAY Thanks for the your formulaic reply beneath my message #Staysure. I have only ever spoken to one helpful person there the rest tell me it's in the pile and won't discuss it further. Your form would not let put in correct age, ended up having to pay extra 3.91 to amend to correct age otherwise my insurance would be invalid because of your faulty system! n]@ =z'VL/zT yjQeA? 202 0 obj <> endobj xref 0000266785 00000 n We have now been waiting weeks for a decision on a relatively small claim for a two day hospital admission in Europe.
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