<>/Metadata 185 0 R/ViewerPreferences 186 0 R>> <> Helpful (2). Vacation Certificate and Voucher Promotion Services, Complaint Resolution Index (CRI) Explained. In the rolling hills along the Fox River, near beautiful Starved Rock State Park, outdoor fun and indoor surprises await. Vacation Certificate and Voucher Promotion Services. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund. 1,154. More reviews on the Bilmar Beach Resort: http://bit.ly/1uCad5t, 10650 Gulf Blvd, Treasure Island, FL 33706, So this year we decided to go ahead and attend the tour, and this turned into a nightmare. Copyright 2020 Business Consumer Alliance All Rights Reserved. BBB reports on known marketplace practices. 0 complaints closed in last 12 months. BCA has no information regarding government actions at this time. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 5 recent reviews Flying into Virginias Blue Ridge - Roanoke (ROA) and taking the courtesy shuttle to a hotel is the easiest way to arrive. Meanwhile, our ** counterparts are looking on as they receive their gift cards and go on about their day. Why would I do a Timeshare tour for 2 hours or more and pay all of that money, when I could go directly to Carnival for about the same price? We checked in and were given our key. We require contact information to ensure our reviewers are real. % I was scammed into purchasing 2 timeshares with them because of their lies and pressure. d?6znmGV z6ilu* Sign up to receive our free weekly newsletter. But I would have rather just paid for my room rather than deal with this headache Bluegreen has caused me. A link has directed you to this review. Location & Hours 2455 E Sunrise Blvd Ste 150 Fort Lauderdale, FL 33304 Get directions Edit business info You Might Also Consider Sponsored GALLERYone - a DoubleTree Suites by Hilton Hotel 0.3 miles away from Spirit Incentives Amanda B. said "Now my boyfriend and i debated on what exactly to rate this hotel. If we can verify it in our system, an email will be sent to you with your password. Our content is intended to be used for general information purposes only. I paid for a BlueGreen Vacation at the Prime Mall Outlets in Orlando, FL. Click here for detailed maps of Roanoke. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. The customer did have a reservation and it was confirmed with her. They attempted to extend again. International Association of Better Business Bureaus, Blue Green Resorts Great Destination Vacation, The Fountains of Bluegreen Vacation Club Reso. Please read their reviews, and dont take them lightly. :/ She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. Whatever, we go on to enjoy our vacation. get quotes and more. stream Our complaint history for this company shows the company gave proper consideration to some complaints presented to them. Their only cost is the hotel room taxes of approximately $15.00 per night. I called Carnival directly, and she told me the total cost going directly through them would be $517.00. You may wish to confirm registration of Bluegreen Resorts, or VIP Guest Services by calling 850-410-3805. We were pressured to purchase with all of these lies and ended up being stuck with this timeshare that has cost me $7,000 and I still have a remaining loan balance of $11,900. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. Unsubscribe easily. As business owners, we are appalled by Bluegreen Resorts activities, we truly wish we had seen what they were doing to us much earlier on. I quit my job as a Primary Care Provider, Physician Associate, to move home to Tulsa OK and take care of her. Don't have an account? Sat through the timeshare BS and then sat through an additional hour of people trying to get me to purchase the timeshare. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Don't let the renovations determine your stay. The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. Getaway deals: gocrv.com. We did not. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If we can verify it in our system, an email will be sent to you with your password. endobj Bluegreen is a licensed Florida Seller of Travel, Reg. one of them is called Sundance Vacations. We should have been only paying about $75 for the room. Then they offer you free gifts for attending regardless whether you buy in or not. This was partially paid for by money donated to her through a gofundme, which makes me feel sick that we were lied to and taken advantage of given this situation. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. I said no, send me a refund. From the get go, we were lied to about the package and mislead about many features of this experience. Not much to do in the area other than Dollywood. We take pride in our business and efforts in satisfying our customer's travel needs. My husband was talked into buying into their vacation to be sold timeshare. Your review should reflect your experience with the business within the last twelve months. BBB Business Profiles are subject to change at any time. I then went online to book our vacation and was told that we had to have a major credit card AND and credit score of 600 or above to be able to attend our trip. I gave them my three dates of chosen time and when it came down to it they couldnt do any of my time and they gave me during the week. Conveniently located: Deceptive practices are common for this group and do not expect to get any assistance from their call center. for Bluegreen Vacation Points system: DO NOT CONSIDER BLUEGREEN VACATIONS!!!! If mailed, the registration date will be determined by the postmark date on your envelope. After a 45 minute phone call they refunded me my upgrade price and kept the cost of the vacation because there is only a 30 day cancellation policy and I booked in December. RUN VEERRY FAR AWAY! I hope my Review of horrible Bluegreen Resorts helps some people not get suckered into their timeshare like we and so many people have. gocrv.com Certificate Holders Please Click Here To Be Redirected To http://gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. Results may vary for others. Total scam. The only reason I attended the first sales presentation with Bluegreen was because they offered me a discounted stay as long as I just attend a SHORT presentation. Hidden fees are customary and promoted by this group. I had to pay a deposit of $89 refundable. Thank you, you have successfully subscribed to our newsletter! And even if you fall for that, you have a right to rescind your contract LEGALLY. Bluegreen Resorts Pigeon Forge Hotel Guide Some globe-trotters choose hotels based on location, but others book by name. Adventures available: You can travel the world over, maybe, but not with Bluegreen, only through costly exchange companies like RCI. Sign up to receive our free weekly newsletter. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. They told me I was rolling the new purchase into the old one, but they didnt and now I have 2 loans and 2 contracted timeshares. BCA has no information regarding advertising review at this time. 2 0 obj We know of no licensing or registration requirement for companies engaged in this company's stated type of business. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. CERTIFICATE DETAILS: This certificate is redeemable for a reservation form offering 3 days, 2 nights hotel accommodations for two adults in their choice of several destinations. At Bluegreen Vacations, we're continually striving to improve the ownership experience through added quality, convenience, value and comfort. I am STILL getting told that I am not getting my full refund back after I was already told that I would be. If this were a regular vacation, I promise I would not be so upset about these issues. Called Gocrv on 10/14 at the customer service number and received an automated voice asking for my certificate number. At the time, there was nothing mentioned about Timeshare. Click here for drive times from various cities. After subtracting the $100 MasterCard and 10,000 Choice points (which TPG values at $60), I figured we'd be paying a net of . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 4,226,408 reviews on ConsumerAffairs are verified. My advice is if you're contacted by Sundance (GOCRV) saying you will get a free vacation if you listen to a timeshare spill, DON'T DO IT! SE, Roanoke, VA 24013, USA, Address: 2116 Dale Ave. endobj There are NO other fees. How do I know I can trust these reviews about Vacation Tour & Travel? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. You will also have the opportunity to purchase ownership with Bluegreen Vacation Club at that time. All dates selected must be at least 45 days in advance of the date . Registration | Bluegreen Vacation Packages NEED TO REGISTER Register and start managing your account online today. * Prior to doing that I booked a reservation for one of my kids and they wouldnt check them in because they werent owners. Experience the Bluegreen difference. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. Little did we know, one trip to Bass Pro Shop would be the start of a never-ending nightmare. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Already have an account? I am flying out tomorrow and looks like I have no place to stay in Kauai. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Don't have an account? The delivery timeframe for the gift card is 7-10 days we are going on 13 days with no gift card yet. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. The hot breakfast is delicious. This business is not a member of Business Consumer Alliance. Everyone was amazing though; to the lifeguards, activities, stores, front end etc. | BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was told to call the main number and sort it out with them. When I went to book my Trip through Gocrv (Customer Service Network Group) as directed by the package instructions I had to put down a deposit of $240 which was very unexpected. When we received this review, the customer had already called us and was taken care of. So I have to spend a large amount of money on two separate transactions then hope to get my reimbursement within a 6 week period yeah right, not counting on that if I haven't even received $50 gift card which is basically a REIMBURSEMENT for my own money spent. ", A verified traveler stayed at Dollywood's DreamMore Resort, Travelodge by Wyndham Pigeon Forge Dollywood Lane. Unsubscribe easily. I would recommend it. Login. Please understand that these salespeople, will quite literally, talk over you, make up their own definitions of the product they are representing, and lie directly to your face. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. This profile has not been claimed by the company. RUN away! Despite my intuition and natural resistance to dispose of this junk, I listened to my wife just to go to the presentation. ALL THE PRAISE regarding the ownership of their timeshare, was false. (800) 818-6890. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. 1 0 obj Customer Service Network Group has closed this file. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip, Was this Review? I decided to attend the Bilmar Beach Resort, located on Treasure Island, right outside of St. Petersburg, FL. Get Directions. My husband purchased a Bluegreen vacation for me for Mothers Day 2 years ago. Finally after about 20 mins, the manager comes out with the most insincere apology Ive ever heard and offers us ONE $50 gift card. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I was then told that someone would call me back. As a matter of policy, BBB does not endorse any product, service or business. Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. I had received a free vacation destination package via a Timeshare promotion sponsored by FantaSea Resorts Flagship in Atlantic City. Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. <> Bottom line is that when you try and call them to take advantage which includes no less that a 45 minute wait every time I call, they want a $100.00 -$150.00 paperwork fee to start the free weeks . Since 1966, our purpose has been to inspire people to discover the power of vacation and how it can lead to happier and more fulfilling lives. SE, Roanoke, VA 24013. I was charged $150.00 on my card to receive a 3 night stay at a resort of my choice. <>/Metadata 397 0 R/ViewerPreferences 398 0 R>> From the get go, the representative was extremely rude. DO NOT BUY THESE VACATION PACKAGES AT BASS PRO SHOPS! Once you register you can take full advantage of your Bluegreen Vacations ownership, online: Book Points and Bonus Time reservations Earn rewards with Bluegreen Rewards referrals Enjoy exclusive owner offers and promotions Register Today You dont get to stay in the resort that they are trying to get you to buy a timeshare. This is a one-time offer, only good todaythis is a load of crap! No bugs, no complaints. Of course the day after check in we had to sit through a sales marketing presentation. Leave there and get notifications my credit has been ran as a MORTGAGE INQURY. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. It's a small amount of money. Write reviews, ask and respond to questions, Once we did, we found the soonest booking was over 3 months away. It looked like a resort I would want to stay at. Welcome Back! I decided to call BlueGreen and discuss the true cost of the 4 night cruise before attending the Timeshare tour. I have yet to receive that call. We are walked to the front desk to receive our TWO $50 gift cards they promise for sitting through the presentation. % 3 0 obj Everyone was so kind and courteous. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Login to participate on the website. 2116 Dale Ave. Copyright 2020 Business Consumer Alliance All Rights Reserved. She told me it would be a total of $373.00 which included taxes and port fees, plus $96 in tips ($12 per day, per guest, per night). You are requesting to flag the content of an item as inappropriate. RUN now and never look back! Don't do it. BOOK THE VACATION BUT BEWARE: (gocrv.com) I'VE EXPERIENCED AND LEARNED THAT if you get a free getaway as a gift for your time in Vegasyou actually pay The Reservation Taxes & State Taxes. Copyright 2023 Consumers Unified LLC. Thats a total of $469.00!! 4 0 obj I went to the lobby and was told "Sorry there are no more rooms". Write reviews, ask and respond to questions, Helpful (0), Flag This Review We value your privacy. They charge $100 a night incidentals, but we had an email for a maximum, so they waived the additional amount. We were super bummed about the no free breakfast, but did the vouchers for Raegans House of Pancakes one morning (eh, was okay). It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Don't Fall For This Disclosure: This review is my experience only. We decline and instead ask for corporate's number. The $50 gift card is redeemable between a 17 day window that you have to claim roughly a month out from vacation. Half way through the call I had enough and politely asked for a Supervisor. Get buying tips about Timeshares delivered to your inbox. This company's business is a vacation certificate and voucher promotion service. I call the credit card company and give them the run down. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. 4 Night Carnival (ta && ta.queueForLoad ? To use our mobile site, please enable JavaScript. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! International Association of Better Business Bureaus. Business Consumer Alliance staff will be notified of this request. No. Leave again and call corporate to inform them of what has taken place. I was invited to attend a presentation in which they try selling you a very expensive timeshare. I attended a timeshare in San Antonio and got the hotel free. If you get one of these "free gift" presentations in the mail throw it in the trash. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Then I check the mail and what do you know, theres a letter from Barclays advising I have applied for a Bluegreen credit card with them. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. They never disclosed many things that should be legally disclosed to the buyer in this process. We paid $199 for a 4 night stay at a Choice Hotel. Nothing but blue skies in Virginias Blue Ridge a little rain or afternoon thunderstorm is about as severe as weather gets. They bait you in with promises of grandeur like Las Vegas, Cancun, but hides the fact that youll stay at Roach Coach motels unless you upgrade to ridiculously high priced facilities which would be considerably less if you booked directly with the vendors. Cheap scam. Be the first one to find this review helpful. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On March 12, 2023, we attended the sales presentation. We recommend booking a tent site, tipi, canvas tent, yurt, or even a tiny cabin at Explore Park. Unsubscribe easily. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. All Rights Reserved. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. The portal is pre-sorted by date and proximity to Fallon Park. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? We should have been only paying about $75 for the room. Not convinced that will happen. ", A verified traveler from Coleman stayed at Pigeon River Inn, "Love the uniqueness of this place! I was told that they could not get a supervisor on the phone nor was I able to hold for one to pick up the call. In fact, you can travel to 4,200+ RCI affiliated resorts in 110 countries around the world. All Rights Reserved. He asked what the catch was and was told over and over again that there was no catch for this. This topic has been closed to new posts due to inactivity. We were approached while at a Bass Pro Shop (yes, these leeches are EVERYWHERE!) In nearly every aspect, key details of timeshare ownership were omitted from the presentations repeatedly. Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars.
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