You may also continue toqualify if your totalhousehold income is at or below applicable Federal Poverty Guideline thresholds based on family size. If you have an Android phone, go to Settings, press About Phone, and finally Status. Your Plan Description will be under Plan & Account Info, found underneath your talk, text, data balances. Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. Assist Wireless is the leading Lifeline provider in Oklahoma. Assist Wireless 2023. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. For instance, including text messages, connectivity features, call interference, etc. Adding a Guard Assure device protection plan makes you more likely to get a new phone. That means you will need to call the assurance service center at 1-888-321-5880. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. There you will be able to find your IMEI number. When applying to replace your phone, the assurance wireless does not give you the similar model you had. They will give you directions on what you will do. Lifeline-eligible customers will get at least one free phone option, however, they can also choose another Assist Wireless phone model and pay an additional fee, depending on the device they choose. A new assurance phone comes with a one-year warranty. If the subscriber is applying for Lifeline based on Income, the number of people living in the subscribers home. Enroll online now with Lifeline and ACP for FREE Unlimited service. Assist Wireless does not guarantee the speeds of the data services it provides. . As your phone has a one-year warranty, you can replace it at this time without paying any charge. Assurance Wireless Phone: Why will you replace it? You can check your phones compatibility and learn more about the program at assistwireless.com/byod. Manage Settings Alec Baldwin Bio, Age, Height, Wife, Net Worth, Family, Food Stamps for Seniors on Social Security Guide, Free Government Phone Stands Near Me 2023. BROADBAND DATA. You can check your phones compatibility by visiting assistwireless.com/byod and entering your phones IMEI number in the yellow compatibility box. Assurance wireless is one of the greatest lifeline providers serving 40 states in the U.S. Assurance Wireless offers a new phone free of charge and behaves gently with you to provide your phone replacement. Then you activate a hands-free device to connect to the assurance wireless network. Go to a store or call customer service to see if there are any deals you can take advantage of. The total responsibility is up to the authority. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Name and address details: If a customer lives at a temporary address, the phone company or a state agency may ask for proof of address. Featured review. Of course, this assumes the phones malfunction was not caused by user error. Theyll send it to you within a few days, and any money left in your account will be moved to the new phone. Read More 2023 The ISP Family All Right And Reserved. Lifeline devices that are available at their retail stores can be purchased and used as replacement phones. Phone replacement as a California lifeline member. He has worked in the internet service provider industry for over 6 years and has a wealth of knowledge and experience. If your household makes less than that, you can get help from the Assist Wireless Lifeline program. Assurance Wireless Replacement SIM: How can I get it? Assurance wireless phone upgradeis another pertinent reason for replacing assurance phones. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! But, be sure the assurance will give you a replacement model compatible with your current phone requirements. You have 30 days to add a new device to your account before your service is terminated. If you have any questions about Assist Wireless free government cell phones and/or Lifeline service, just fill out the form below. Learn how to activate your replacement device. How long will it take for me to receive a free phone if I sign up for Assist Wireless? [1]https://www.lifelinesupport.org jQuery('#footnote_plugin_tooltip_2126_1_1').tooltip({ tip: '#footnote_plugin_tooltip_text_2126_1_1', tipClass: 'footnote_tooltip', effect: 'fade', predelay: 0, fadeInSpeed: 200, delay: 400, fadeOutSpeed: 200, position: 'top center', relative: true, offset: [-7, 0], }); Assurance wireless offers free phones & affordable cell phone services for low-income earners and receivers of government programs. Wireless handsets purchased directly from or received from Assist Wireless may be returned for a full refund, issued only via check, within 7 days of receipt. How much does it cost for Assist Wireless to send you a new phone? Some of the biggest benefits of becoming an Assist Wireless customer include the following. You may be asked to provide proof of government program participation. You can qualify if you participate in Medicaid, Social Security Income (SSI), Food Stamps/SNAP, or another government program. You can get an Assist Wireless phone for any budget, but the cost varies depending on the model. What can I doifI lose my assurance wireless phone? If you find yourself in a unique situation not listed above, please try our Troubleshooting Assistant. If they will be able to obtain an unlock code from the manufacturer, they will provide it to you along with the step-by-step instructions to unlock your device. Calling 611 from your Lifeline device and following the automated prompts. Lets find out what the policies are. Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. Assist Wireless provides Lifeline-eligible customers with a free mobile phone per household. Due to inactivity, your session will end in approximately 2 minutes. Lets be sure what the procedures are. You have 100% liberty to replace your assurance phone if it is damaged, lost, stolen, or has any other issues. However, you may not know about the assurance phone replacement procedure, policies, terms & conditions, upgrade systems, cost & values. The wireless service for the low-income group is actually a lifesaver service. You can refill your minutes add 100 minutes for $4, 400 minutes for $8, or 1000 minutes for $15. Do you have any idea aboutthe assurance wireless replacement phone? The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband internet access service and a one-time discount certain connected devices. Below, you can see just a few of the countless Assist Wireless compatible Android phones, iPhones, and flip phones. If you do this, you will know your remaining account balance and trust that no one will use this. For Florida customers, post-warranty coverage is provided by the insurance program (device replacement deductibles and claim limits apply). It is important to note that you must provide your phone details to the assurance care agent. Be prepared to provide your account details and the reason for your replacement request. How dependable is the Assist Wireless system? You will trace this code at the peak of the assurance grant paper. For more information about the EBB Program, you can call us at 855-392-7747 or 611 from your Assist Wireless phone. All rights reserved. If your phone is old or backdated, you can replace it because the new phone comes with the latest features & advanced technology. While the service is subsidized by the government, the cell phones are provided by Assist Wireless. AUP and applicable terms and conditions are available at https://www.assistwireless.com/terms-and-conditions/. It would be best if you were qualified for and enrolled in Assist Wireless lifeline program to receive your free phone. You may also be eligible if your household income meets Federal Poverty Guidelines. After that, you can proceed to a later section. Many states also require that you submit proof of your lifeline program eligibility annually. Can I get more minutes if I run out of time? Below you'll find information about each device protection option and how to get the most . All rights reserved. However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. 1000 minutes for just $15. After that, the authority will decide how to solve it. Therefore, you will get a new phone model if your phone is defective or fails to work within the first year. We value our customers, and we are happy to answer your questions. Some wireless companies decided to offer free plans to make government discounts even better. If your phone malfunctions for any reason other than physical damage, Assist will repair or replace it for free within the first year. Please allow 5 minutes for this to complete and then try making an outbound call. | Assist Wireless, qualifying government-approved program or have income at or below 135% of federal poverty guidelines, a list of Lifeline qualifying programs and income thresholds. When you replace your phone, you should provide the receipt from assurance wireless. DATA SPEEDS NOT GUARANTEED. Based on what's wrong, we'll give you repair or replacement options to choose from. Finally, you can submit the application form via assurance email or fax. If your Assist Wireless Lifeline device is broken or damaged, here are some steps you can take to obtain a replacement: If your device is defective, it may be covered under your phones warranty. If you are out of minutes it will prompt you to refill. The main task is to apply for a wireless free phone. To assure wireless replacement phone activation, you will first press your phones power button and hold it. Yes. An eligible household is limited to one monthly service discount and a single one-time device discount. A subscriber must return the complete handset as received at the time of activation, in the same condition as when it was received. Monday-Friday from 10am-6pm CT. You can also replace your phone to upgrade your phone device or for comfort & convenience purposes.When you face any difficulties with your phone, you can call the assurance customer care at 1-888-321-5880. https://www.assistwireless.com/open-internet-statement/. Otherwise, in most cases, you'll get your replacement device in 1-2 business days. If you doubt that you got your phone stolen, the first thing is to gather your thoughts and re-examine the area for your missing phone. | Assist Wireless, Assist Wireless Refunds, Returns, or Lost Equipment Policy Refunds, https://www.assistwireless.com/terms-and-conditions/, https://www.assistwireless.com/affordable-connectivity-program. A phone upgrade means adding new comfort & latest features to your phone that can meet your present demand. You will get a new free phone from assurance wireless without charge with a one-year warranty. In this situation, you will examine the available updates on your phone. For better results, you should prepare a report as fully as possible. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. Find the nearest store at assistwireless.com/byod. Dont panic. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Providing documentation helps verify your account. In the activation process, they will ask you to give the PIN code of your assurance wireless account. In the same category, when stolen your assurance phone, you can apply for replacing your phone without any hesitation. Visit your local store to upgrade in FREE Unlimited service! Assist Wireless is not responsible for, nor will we refund any lost, stolen, misused, or damaged phones, accessories or Assist Wireless Top Up purchases. They will give you a better guide and help you get a replacement phone. https://www.assistwireless.com/lifeline-plans/. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. Call 1-888-321-5880 to submit a lost or stolen item report. Yes. I Need Help With Contact Us Today With Questions | Assurance Wireless Find out if you qualify for Assurance Wireless Mail Assurance Wireless P.O. If youve never heard of the Lifeline Assistance program, its a government program that gives low-income households or households with a member participating in certain government programs a discount on their monthly phone bill. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. You won't have to go a day without your phone. For more information about the replacement and repair options, make sure to review your phones warranty. An eligible household is limited to one monthly service discount and a single one-time device discount. As the warranty offer is sensitive, you can communicate with the assurance wireless customer care agent at 1-888-321-5880. Data Refills. How Do I Check My Phone Compatibility With Assist Wireless? The customers date of birth and the last four numbers of his or her Social Security number. Assurance Wireless Phone: Does it Replace the phone? He is passionate about helping businesses and individuals find the best internet service provider for their needs. You should deactivate your assurance phone if you lost or stolen it as soon as possible. Promotional offers may be modified or withdrawn at any time. How long it takes time to replace your assurance phone depends on which state you live in. 2 Some devices qualify for cracked screen repair (available in select areas for certain devices). For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.assistwireless.com/affordable-connectivity-program or call us at (855) 392-7747. OFFERS MAY VARY BY LOCATIONand service may not be available in all areas. What is Assist Wirelesss Lifeline Program? WATCH LIVE 247- Mike Lindell Tv and Brannon Howse, Frankspeech Live TV, WATCH LIVE 247- Steve Bannons, War Room Pandemic, WATCH LIVE 247 Real Americas Voice RAVTV Live Stream. Send a letter or visit a local dealer to apply: Send the completed Lifeline application and all supporting documents to the Assist Wireless headquarters or a local representative. This map is always expanding, so if we are not currently covering your region, please check back. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. A phone will be delivered to your mailbox a few days after your application is approved. Assurance wireless offers a new free government phone in the 40 states of the U.S. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You cant replace your assurance phone without maintaining a replacement procedure. 24/7 automated phone system: call *611 from your mobile, enrolled in one of our device protection options, Verizon Mobile Protect / Verizon Mobile Protect Multi-Device, You'll also need to know if your device is, If you have Verizon Home Device Protect or Smart Home Support and are having an issue with a device in your home, refer to our, If you need to return a device to us, check out our. They can be contacted by phone at 1-855-392-7747, by email at. If your phone is lost, stolen, broken, or damaged after ending the warranty offer, you will have to pay a small fee to replace the phone. Assist Wireless is available in limited geographic areas and is subject to the Assist Wireless Terms of Service. Offer not available for existing Assist Wireless customers. After that, you will activate your phone and get access to enjoy the assurance service in your state. If you want to upgrade to a better device, call customer service at 1-855-392-7747 or visit one of their local dealers (https://www.assistwireless.com/locations/). So, if you want to enjoy these offers or services in your state, you can apply for an assurance wireless free phone that is mandatory for getting it. As such, Assist Wireless is compatible with T-Mobile, Sprint, and other MVNOs that use either T-Mobile or Sprints network (or both). The device a client wishes to bring must be compatible with the Assist Wireless network and services. If you still cant find your phone, let us know right away and well temporarily suspend your service so no one can use your remaining balance. Please call our toll-free customer service center at, Do You Qualify for the ACP in Oklahoma? Please remember to send copies of these documents (not originals) since they will NOT be returned. Online chat: Visit the . It is crucial to mark that; you may have little pay for the overall shipment process. Videos stream at DVD quality (480p). * Same day smartphone replacement eligibility will be determined at point of claim, contingent on certain criteria, including customer location, technician availability and inventory availability. Contact their customer support at 1-855- EZ-ASSIST (1-855-392-7747) or info@assistwireless.com. To get a free phone from Assist Wireless, you must be eligible and apply for Lifeline Assistance. We will contact you with explicit instructions on what is required to keep your service active after your initial enrollment. Go to Device Support and choose your device. If your household meets the two requirements above and you live in Oklahoma, Arkansas, Maryland, or Missouri, you can apply for the Assist Wireless Lifeline program. Alternatively, You can replace your lifeline by purchasing one of the models available in stores. Like other wireless providers, coverage is not available everywhere. But, it may not happen all the time with you. In this case, you will take a laptop or tablet to log in to your Google account and then enter Find my Android Device in the Google search bar. If you have data available but still are unable to gain internet access, we recommend trying the following steps: If you are experiencing issues making calls from your device, you should first check your minute balance by logging into your online account or dialing 611 from your Lifeline device. When your phone gets lost, stolen, damaged, or misplaced, you will first contact customer care and address your problem. If anyone got your phone, you could tell them to keep it until you reach there & pick it up. See our coverage map to check if service is available in your area, qualify based on participation in certain public assistance programs, qualify if your totalhousehold income is at or below applicable Federal Poverty Guideline thresholds, https://www.assistwireless.com/terms-and-conditions/, https://www.assistwireless.com/affordable-connectivity-program. You can also refill your texts add 1000 texts for $5, 2000 texts for $8, or 4000 texts for $12. If you do not see an option that says pwg, select the (+) on the top right of your screen. The company offers inexpensive Lifeline wireless phone service for low-income individuals and households and for those who qualify for government assistance or veterans programs. However, you should check the phones compatibility before inserting its SIM card. The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. They will send it to you in a matter of days and they will transfer any remaining balance in your account to the replacement phone. Simply visit your local Assist Wireless store. Above these models, it is not sure what exact model you will get as replacement devices. So, you do not have to payan assurance wireless phone replacement feeif the phone is broken, damaged, or gets any fault within one year. True sits atop the third tier with approximately 240,000 customers in five states Arkansas . You can purchase additional minutes by logging into youronline accountor calling 611 from your Lifeline device. We usually can have it to you in just a few days, and well transfer any remaining balance in your account to your replacement phone. If you experience an equipment malfunction, call us and we will arrange for a replacement cell phone: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZ-ASSIST (1-855-392-7747). If you face any difficulties in this process, you can communicate with the support center for better suggestions over the phone. Again, the phone turns on and follows the steps seen on the screen. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. Replace a device Yes, Assist Wireless offers a Bring Your Own device program, which allows you to bring your own unlocked and compatible phone to the company. If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. We'll get you a working device as fast as we can - stay updated every step of the way!Track your claim. 100 minutes for just $4. Yes, but only for qualified seniors 65 and older with federal or tribal Lifeline support. A number of factors influence your decision to purchase a replacement phone from Assist Wireless. Assist Wireless offers Bring Your Own Phone as an option. When it comes to refill options, you can add 100 MB of data for $4, 500 MB of data for $12, and 1 GB of data for $15. ACP is a federal government program operated by the FCC. , available for download through the Google Play store. Make sure pwg is selected and click your home button and try to access the internet. You should see a screen that says Press 1 for English or 2 for Spanish. Select your preferred option. But, you can get a replacement model that works well like your previous phone. In a word, you can get a replacement phone by paying a small fee, or even it may be free of charge. It is better to know that you will let a one-year warranty offer only for new model phones. Find and select name and Type in pwg, select. All our devices power up differently. Assurance wireless network participates in that program with android only phones under this scheme. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! You can get 1 GB of data for no more than $15. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. How to replace a lost, stolen or broken phone, tablet or other device. Visit our Activate/Switch Device FAQs for more information. You will replace your phone if it broke, lost, stolen, or damaged. Call 800.331.0500. While Lifeline-eligible customers can get a basic free phone from Assist Wireless, they can instead choose to purchase an upgrade phone with better specifications and more advanced features. You can easily apply for an Assist Wireless Replacement Phone in this situation. (Answered). . In addition to lifeline service, Assist Wireless also provides prepaid cell phone service to non-lifeline customers. Then, follow the steps to activate your device. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICEprovided by Assist Wireless, LLC. They tend to offer a mid-range smartphone with all the basic, yet necessary features. Yes. Therefore, if your phone is defective or there is any other issue within the 12 months, you can get a new phone model from assurance again. Please remember that the Lifeline program discount can only be used with one wireless provider. I purchased a device on the Access Wireless website and am having trouble with the device. Then you will follow the policy & procedure of the assurance care agent and be able to get a replacement phone. Those who qualify for Assist Wireless Replacement Phone receive a slew of benefits, including a free Smartphone-Android phone, free voice minutes, data, and unlimited free text bundles. If you have text available but still are unable to send and/or receive texts, we recommend trying the following steps: If you are experiencing an issue related to registering for an online account, please check to make sure you are entering all information as it is requested at registration. We and our partners use cookies to Store and/or access information on a device. 3. You can track your phone location to find lost or misplaced phones. TAG Mobile Lifeline Assistance Program is a government assisted free cell phone service that provides discounted cell phone services to eligible low income families and individuals. R. rdecal of Winnetka, CA, US. Creativity and out-of-the-box thinking describe Priyanka's writing style best, which comes as no surprise when her polar interests like economics and the cosmos, history, and Nicola Tesla's ideology are taken into account.
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