He was super friendly and helpful. He was very rude and said "you're done looking around get out." I found them to be solidly built. I have called several times the concierge department, sent emails, they called me back once about 14 days ago and said that they needed to get some clarification from the furniture repair company they sent to my house as their notes weren't clear and that I should hear back from them in about 5 days. My kids love the Kipton sectional that the neighborhood kids like to camp out on. This swivel chair is amongst hundreds of pieces of furniture that are available at our location in Grandview! Arhaus looks for less, dupes, copycats, look-alikes, and decor inspiration that will help you decorate on a budget. It's was a big change but being empty nesters we felt it was time. Shoppers tend to love the look and style of Arhaus lighting pieces and the extra bit of refinement they add to their spaces. on Chairish. 2023 Chairish, Inc. All rights reserved. Add some character in your dining room with Arhaus dining tables, with designs ranging from classic Italian styles to minimalist modern. You have the option to disable non-essential cookies below. You have helped in making my condo more of a home! If you don't expect any customer service go to this store. Arhaus Dining Dupes Parsons Dining Table $2499 for 84 Dark Gray Wood Dining Table $1229 for 82 Kensington Dining Table $3,399.00 Natural Wood Extension Table 68-96L $899 Oscar Dining Chair $699 Oscar Dining Chair Dupe $328 Pearson Six Drawer Dresser $3,599.00 Tobias Six Drawer Dresser $1,550 Gage Dining Chairs $649 We did have something come up that was a misunderstanding with a picture we bought but Mike the manager immediately took care of it without question. Outdoor Dining Furniture; Outdoor Lounge Furniture; Outdoor Chairs; Adirondack Chairs; Outdoor Bar Furniture; . and he said he has to contact with other department to handle this and have her call me back with details, but didn't hear from anybody for a week again. Now they are offering me a different model chair. It was incredibly reasonable! I also found design associate Babs, very helpful and professional in guiding me through patterns for my chairs. Purchased a gorgeous dining table and chairs as well as a unique coffee table. Arhaus shoppers appreciate the nice styles and customization options of their sofas and sectionals. Shoppers near one of their outlet/discount stores, Arhaus The Loft in the Cleveland and Columbus areas of Ohio, can browse out-of-season pieces, overstocked, and special order returns at a discounted price.When it comes to customer experience, shoppers usually have positive feedback about the quality of Arhaus pieces as well as the beautiful and unique styles of home furnishings available to them. Why did they have to wait for me to call back to get in touch with the company they refer to fix their furniture, why was this not dealt with right away? Be ready with your credit card. Outdoor Kitchen. We had one price adjustment that needed to be made and the manager, Michael, was extremely helpful and accommodating. Arhaus 221 reviews Claimed $$$ Furniture Stores, Home Decor, Rugs Edit Closed 11:00 AM - 7:00 PM Hours updated over 3 months ago See hours See all 89 photos Write a review Add photo Location & Hours 1651 International Dr McLean, VA 22102 Get directions Edit business info Other Furniture Stores Nearby Sponsored Dining Chairs; Counter Stools; Barstools; Dining Benches; In-Stock Dining; Tables & Storage Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. We have purchased gorgeous coffee table after seeing it on floor. 548 Market Street Learn more We purchased a sectional from the Northpark Arhaus this past summer. For a company that touts high quality furniture and high customer satisfaction, my experience horrible. Every Remington Thank you. ARHAUS MERRILL SWIVEL CHAIR DUPE. People that come over say the room belongs in a magazine. Terms of Service and We picked the furniture, then we picked the material. I have worked with Michael Babcock to furnish two homes. Reply HELP for help and STOP to cancel. Loved working the manager Chris- I ordered most of the pieces from him; very helpful in picking the right furniture and accessories for my new homeI can't say I'm as happy working with other staff (when Chris is not available on phone) in the store who messed up my new orders/ requests or delivery dates or simply didn't know much on how to help a customer. If you continue to use these We tried every possible method to inflate without, and it just. Modern style meets exceptional comfort in our Fresno Swivel Chair. I love my new couch and the great customer service that accompanied it. Msg frequency varies. When it arrived, it had a stain on it--water stain? Dining Room Chairs . You know those sales people that just bug? For shoppers looking for an excellent way to bring brightness to their spaces, Arhaus has a collection of just under 200 distinct and artistic lighting pieces. Allows 14 days after delivery to notify Chairish of intent to return, No return shipping or restocking fees applied, Does not apply to damages that occur post-delivery, Is entirely different than what you purchased, Some made-to-order items and a limited selection of other items Choose from a variety of leather or fabric and add style to your living room. they are the one should respect and feel the same way if you really like you furniture you are selling. 2 fake leather saddle stools I purchased showed wear after only a few months even though I hardly sit on them. Pieces upholstered in CHALET OATMEAL are fitted in an easy-to-clean, soft yet durable Crypton Performance Fabricengineered with stain-, odor-, and moisture-resistant technology in every fiber.Crypton fabrics are recyclable and sustainably certifiedfree of harsh chemicals and halogenated flame retardants.Frames are craftsman-built in America using cross-directional hardwood laminate certified by the Sustainable Forestry Initiative. I love this store! The company stated the webbing was making the noise and is should resolve with use. services, you're letting us know that you've read and agree to the changes. Meeting House Cocktail Table OT955O. My designer/ sales gal, Heather was amazing from the get go volunteered to come and visualize my living room to help me make a difficult choice. Kitchen Islands . Origami Cocktail Table Stainless Steel DG-60814/002.COCKTAIL.. Anziano Chair Ebonized DG-90002/04.SIDE CHAIR.0. services, you're letting us know that you've read and agree to the changes. We will definitely be repeat customers. . Arhaus carries around 140 different sofas and sectionals, most of which are made in the US. Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. If I could give them zero star for customer service and follow up I would do it. Arhaus's new outdoor product range is vast, running the gamut of fully upholstered daybeds to traditional solid-teak frames. Luckily for us, Alyssa, the store manager, took over our account. I will definitely be going back. My boyfriend and I adore this store! The sectional with chaise was made to order. You won't be disappointed. Buyer beware, this company has a wonderful showroom and nice glossy catalogs that show there products in there best light however they will leave you hanging if you have any issues. Start with a fabric or finish swatch to ensure the perfect choice. She kept in contact to see how we liked our products. When it comes to sectionals, Arhaus has pieces for both your indoor and outdoor living spaces that range in price from around $2000 for a smaller sectional all the way up to $18000+ for large sectionals over 13 feet wide. I spent quite a lot of $, living room furniture, dining table and chairs, area rugs, and lighting. I want to escalate past the store manager, but they will not provide a contact. The couch we purchased doesn't connect right, I went into the store and was told by Heather she would put in a service ticket- she never did. If you are looking to work with anyone, we recommend working with David for sure. Love everything! I love my beautiful, charming, cottagy apartment thanks to Arhaus. . Come in today and see the full collection. When I came home from work that evening the entire place was put together. Had a very helpful designer who gave us numerous options and ideas. Arhaus works with skilled artisans across the globe to create hand-crafted, unique, and functional pieces. Michael is also a good listener, has an eye for design and is knowledgeable on Arhaus' inventory. Purchased dining table from Tracy shortly after Thanksgiving but couldn't take delivery until well after New Year's due to the holidays. . Come in today and see the full collection. The pros: Beautiful and interesting selection of coffee tables. We bought it received it by UPS in a week and hung it up. I will be going back there now that I know they have good customer satisfaction. More info. Looking forward to replacing our coaches next. Seat cushions contain dense foam made from partially plant-based material, padded with poly fibers. Tricia knows the store inside and out and if you tell her your ideas she can show you things that will work for you. Shop Arhaus for quality home and outdoor furniture. I went in today and found a floor sample chandelier. $400. Arhaus Swivel Chairs (2) Malden, MA. She was terrific, came back again with a board and swatches so that I could see how all the pieces would work together. After spending over 20k in this store, they have the audacity to continue to send bills for $200 saying the account isn't satisfied. Without her I do not think I could have ever had done it. Design Plus Gallery presents a Pair of Giles Swivel Leather Chairs by Arhaus. Daniel, our designer, was extremely helpful and kept us informed on delivery dates. No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. Both Michael and Kat were outstanding in ensuring the furniture best fit on my deck and was in line with my overall style. Our sales associate Massi was extremely helpful and patient with me while I made my decisions. From start of purchase to delivery, I am 100% thrilled with my purchase. doesn't. We have visited many times because we are in the market for a new couch. Return Policy - All sales are final 48 hours after delivery, unless otherwise specified. We ended purchasing several items from there, and have received most of everything so far (our fault because we keep adding). Check your text messages & reply "Y" to receive your discount code. On another point the art we have received couldn't have been better packaged and the delivery was great. This is gently used in a formal home and like new condition. Customer service never calls back when you try to resolve the account. They did not put aside my chairs and I was told too bad because they no longer have them. Msg frequency varies. The woman stated she would submit an email to UPS and when they responded, she would be in touch with me. Share your homes style with usand the world. Bar & Counter Stools. 4 Arhaus Leather Dining Chairs. This side table is amongst hundreds of pieces of furniture that are available at our location in Grandview! When it comes to the pieces that Arhaus shoppers are most excited about, there are a few popular requests that customers make again and again. I will continue to work with her on future projects. We got the warranty and it still takes months to get our new furniture repaired. Furnished almost our entire house and the quality of the furniture is amazing. It was not listed "AS IS" so I expect all parts to come with it. I was told at the time by the sales associate (female) that there was nothing wrong with the lamp - that they just change things out frequently. Lastly, the fired our customer care person mid process :( and he was the main reason we choice this store. We discovered the Tahoe, which is even better. $250. My interior designer Tricia, was amazing to work with. As for the actual collections at Arhaus--absolutely stunning, innovative and different. Not my favorite to say the least. Overall, my wife and I were both completely impressed with our experience and won't shop anywhere else for our furniture needs. Thank you again! She asked all the right questions of what I envisioned for my new place. The arm of one custom chair, the wood is split. CS suggested I call furniture solutions, when I called all I got was a recording with 4 options to press. She did a fantastic job, she listened to my needs and style and helped me make decisions that I am so happy with! Arhaus lighting fixtures are a great way to transform a space. I loved everything it looked exactly as I thought it would be and it was all due to Tricia. They are sending someone to repair some of the pieces and are actually replacing some of them. With unique and artistically designed dining pieces handcrafted by artisans from around the world, it's no wonder that dining furniture is one of the most popular finds at Arhaus. He was very professional and patient during our decision making process. Customers tend to love the unique and elegant designs of Arhaus coffee tables and how they look in their living spaces. Find great deals and sell your items for free. For the entire four-story shore house. Shoppers typically enjoy the look and quality of the of the Arhaus dining pieces available, although the prices can be high. He is honest and doesn't pressure you to purchase from Arhaus. or Featuring clean, modern lines and a convenient swivel base, Kira is up . Thank you for your exceptional service and quick turnaround time! With Arhaus furniture, theres no reason why you should ever have to choose between environmentally friendly and aesthetically pleasing. Overall I am I giving this a 4 star because of Tricia. Start with a fabric or finish swatch to ensure the perfect choice. I have contacted customer support to get a refund for the other half of my returned order. you or your agent must refuse the item at the time of pickup/delivery from the seller, Once you have taken possession of the item, all sales are final. What a beautiful store! I was asked to wait 3 months for my dining chairs only to be told to wait another month+ as there were more delays in manufacturingI've had it at that point so I decided to cancel my order and order similar-looking chairs at overstock for less than half the price! I look forward to working with you in the redesign of our living room! We contacted our original store of purchase twice and, after 7 months, then were directed to the parts department who insist on charging an extra $65 plus shipping. Come in today and see the full collection. Keep up the good work, keep smiling, and keep helping people like us find joy and comfort out of furniture that fits our lifestyle! (It took me multiple visits to make final decisions on my purchases). Free shipping for many products! They expected me to put the old cushion in the new cover. Our sales associate was Daniel and he was very good sales person at that time. Unfortunately I came across a very rude male associate who picked up the phone by the name of Tracy. With prices ranging from $200 to upwards of $13,000+, owning an Arhaus rug can be quite costly, although the beauty and craftsmanship of their rugs really does shine through for shoppers who can afford it. The package arrived in two boxes. They sure asked me to pay for the furniture right away. Arhaus collaborates with skilled artisans all over the world who craft its many exclusive collections, which are complemented by timeless upholstered pieces (slipcovered, leather and custom-ordered seating), indoor and outdoor dining tables and chairs, bedroom and office furniture . For shoppers with whole rooms to furnish or in need of design assistance, Arhaus also offers complimentary design services to help shoppers realize their style goals. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. Wanted to leave a review since I am very happy with the service both at the store and with delivery accommodations. I highly recommend this store! Never miss new arrivals that match exactly what you're looking for! The last popular pick for Arhaus shoppers is their collection of lighting pieces. Never recommend to anyone. The invoice is very misleading. Even so, prices can be a bit high and there has been some mixed feedback about the delivery process. Trish was also able to work in furniture and art that we had kept from a previous apartment and seamlessly worked it into the look we were going for. Terms of Service and Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. With a 7-page contract. I order 4 faux fur throws on black friday. Check your text messages & reply "Y" to receive your discount code. The deliveries went smoothly and my purchases arrived quickly. I've been in multiple times to check on orders, etc and almost each time i overhear sales employees lecturing patrons to always ask for them and also have observed more than once sales associates arguing over who "gets" the client right on the showroom floor. My sales person, Cheryl Jones was amazing, patient and addressed my every concern. Start with a fabric or finish swatch to ensure the perfect choice. He has been to our home and helped picked out pieces for the space we have. Because we had a holiday party scheduled at our home, Daniel and the store manager, Michael, went above and beyond to get us our items in time for the party. Worcester, MA. Had to wait almost 2 month for a chairs and drawers. cart reminders) from Chairish at the cell number used when signing up. I am still waiting for my lamps which I've been told yesterday that it missed the delivery truck again, for the second time (1 month total, as they get deliveries every 2 weeks). This store is a hidden gem and a must for shoppers searching for unique home furnishings. services, you're letting us know that you've read and agree to the changes. New and used Arhaus Furniture for sale in West Southport, Maine on Facebook Marketplace. He answered any questions we had and he was very patient with us. I sent a request for a second shipping label. I was only refunded for one of the two boxes. We furnished our dinning room, formal living room and family room furniture at Arhaus. Gardiners Bay Swivel Chair FS986S. Very poor customer service. I love the quality, the color, the comfort we get lots of compliments. For an expensive bed frame, I was very disappointed to find a defective and important part of the bed (it was working fine in the store when Chris showed it to me) and I am more disappointed that the store could not help me further. It came out absolutely beautiful. Beautiful store with an impressive selection of unique but current furnishings and accessories. STAY AWAY. Inspired by classic, art deco aesthetics, features curved silhouettes and clean, architectural lines. It has beautiful furniture. Privacy. This set of dining chairs is amongst hundreds of pieces of furniture that are available at our location in Grandview! We are extremely happy with the items we purchased -- top quality and beautiful style. You have successfully subscribed to our list. The cons: High prices. the item is shipping to/from, and the buyer is responsible and duties (if applicable, on cross-border orders). Dining Tables & Bars. With sustainable sourcing, timeless designs, and construction made to last for generations, Arhaus has it all. Customer service's response was that normal wear is not covered. The chairs in the store did not make any noise. We'll be returning here for many years to come. I've gone back to purchasing everything from Crate and Barrel and Wayfair. It was also replaced and the 3rd one also had an off color board. $7,500. My husband is 6'4" and so he likes a deep couch. She is amazing!!!! What do we find? Thank you to Tricia and Michael for all of the help with our furniture purchases! Arhaus is an Ohio based home furnishings retailer that designs and sells sleek, modern furniture and home decor. Phenomenal store. Thank you. On the day of the delivery Tricia was there!! Love all the items I received (dining table, buffet table, tv stand, side table, 2 beds, a mattress, bookshelf, and lamps). Remington Swivel Chair by Arhaus $1,440 71% Off $4,990 Make an offer Add To Cart Per Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. Tracy has been so professional through out the whole experience. Arhaus has long been championed for their sofas with that deeply satisfying sink-into feeling, with sleek contemporary silhouettes. Every Remington . See how it all works here. He offered different seating options to match the table within our budget. It's simply frustrating dealing with people that work at arhaus. 2022-2023 Slumber Search $1,000 Scholarship. I can't say enough about the beautiful furniture and great customer service at Arhaus. I highly recommend this store as they stand behind their products and their employees really care about making the customers happy. The leather chairs we bought are beautiful, yet sturdy and I found a few extras that I hadn't even considered. The aesthetics of Arhaus is simply beautiful. Terms of Service and First, the stain (whatever it was) would have gone into the cushion as well. CL. Come in today and see the full collection. Arhaus carries hand knotted and hand woven area rugs with pretty floral and abstract designs, runner rugs, indoor/outdoor rugs, round rugs, and even vintage one-of-a-kind rugs. My wife and I had a browse through here today. When it comes to their dining tables, Arhaus has elegantly designed indoor and outdoor tables such as round and rectangular wooden tables, marble tables, metal tables, and hand-distressed tables. Simply amazing. Our salesperson during this timeframe had moved from the Northpark Arhaus to the Fort Worth location. Arhaus is a handcrafted furniture brand that was founded in 1986. There is no question that their furniture is beautiful and current. I ordered several dining chairs that kept coming in damaged. NEW. No problem with ordering, delivery etc. They did not question anything that we called. It looks amazing and well constructed. I'm being passed from employee to employee who have no idea what's going on. that's how i felt and I never recommend to buy furniture from them. Rowe Furniture Studio Accent Swivel Chair is covered in light seersucker-style stripes for a breezy casual look. Definitely coming back to finish off my home! Love my Pearson Gallery bedroom set. Walking around aimlessly Tricia came to the rescue. On approved returns, the buyer is responsible for the full cost of return packing and shipping. I spend about $5k to purchase the patio furniture last December. I am reading the reviews and I understand that some people had trouble with the policies of Arhaus, but they like the design of their merchandise. I recently purchased a condo after selling my home. We have enjoyed a wonderful experience working with the team at Arhaus. Versatile sizing options allow you to design the perfect seating arrangement for any space, and the option to choose Crypton Home Performance Fabric means Remington is the perfect fit for any home. I was so disappointed their attitude, once they sold it they don't care anymore. Arhaus Gage dining chairs . NEW. We bought large amounts of furniture from Arhous. I am by nature indecisive and Cheryl made my decisions effortless. I always thought that this place was very expensive so I didn't expect to find anything but was hoping for some ideas. morePer Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. Thanks for nothing Arhaus. new york. Slumber Search is supported by readers. Once you commit to the purchase, you don't get any response from your sales person - no follow through on inquires. The delivery man actually realized it was there. We realize that Alyssa certainly did not need to take over our problems and she could have easily redirected us back to Northpark or to the corporate office but it has been her time and time again going above and beyond for us. And all the annoyance of an air mattress crossed with sleeper sofa: Our unfortunate guests have had to stay on deflated or awkwardly partially inflated mattress. Highly suggest you check it out and give your home that fresh touch Arhaus provides. Orders where Free Local Pickup or Seller Managed Local Delivery were selected: Upon inspection, If you decide not to move forward with the purchase, We started a collection of nice pieces when they came up as floor samples and now we just finished remodeling our first home and stopped by Arhaus last night. I purchased a rug from Arhaus 6 months ago, at some expense. Outdoor Accessories & Decor. Mother's Day is May 14. You would think for thousands of dollars of orders, Id at least get a little bit of service better than what grubhub offers (and grubhub is FAR better than these clowns). It would have been very expensive to hire an independent designer to accomplish what we did complimentary. The people we dealt with at Arhaus were very nice but the product lacks. I am writing to say that in my experience, the complaints of under-performance could not be further from the truth.
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