It has a monetary amount associated with it, which can be used towards a new cruise booking. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Just thinking that not all FCCs are the same. Are you looking for an answer to the question: "How does a future cruise credit work?" Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. Find the right card for you. Ships' Registry: Malta and Ecuador. Future cruise credits cant always be applied to the full cost of a future cruise. 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. Use the Cross or Check marks in the top toolbar to select your answers in the list boxes. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. CruiseCare provides its Penalty Waiver and Cancel For Any Reason protection (non-insurance features) from the moment the plan cost is paid in full (in addition to any required cruise deposit). UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. Here, Crooks answers the most common questions about future cruise credits, known as FCCs, in industry parlance. There is no need to call to initiate the process. Are Future Cruise Credits interchangeable between brands? The issue's been escalated to supervisors at both the agency and Celebrity. Guests with nonrefundable flights booked through Flights by Celebrity will automatically receive a refund. Contributor. If the Friend's reservation with an applied OBC is cancelled, the OBC will not be reissued. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Click here to reload the page in order to enable certain features. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. Get our most popular amenitiesdrinks, Wi-Fi, and tipsprepackaged when you book All Included and save up to 45%. What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? FCC may be transferred to another guest in an Individual or non-contracted Group booking. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. It's my understanding that you can only transfer an FCC to someone who is part of the same booking. If you havent been issued your FCC yet, it is possible to pay the deposit and apply the FCC to the balance. Ships' Registry: Malta and Ecuador. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. If you cancelled your reservation, you are not entitled to the compensation being offered to guests who were still booked on a sailing when Celebrity Cruises cancelled it, due to the COVID-19 related global suspension of cruising. Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. hZoSGW DGU!AHJ|IZh-&qd9EecTlUUr"UA**KVUTT*s2Q*chtCe? Ym. For an explanation of our Advertising Policy, visit. Who can I contact about this? Will I still get the same perks when I rebook a new cruise? If I canceled prior to the US/Global suspension, can I now get the 125% FCC or the 100% refund? Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. Compare the cost in points or miles to cash, and see which option is best. Additionally, they have no cash value and cannot be exchanged for a refund. Have you recently found yourself in possession of something called a future cruise credit? Get our most popular amenitiesdrinks, Wi-Fi, and tipsprepackaged when you book All Included and save up to 45%. In broad terms, a future cruise credit is just what the name implies a voucher good for a future cruise. This provides the guest with a monetary value that can be applied to a future sailing, and it has its own set of rules and important things to know. HAL future cruise credit is only valid on cruises sailing through 2022 . Share . Deadline to request a transfer is May 4, 2022. Certain hotels have resort fees. A list of exclusions will be provided. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. After applying the FCC to the full cost of your cruise, some cruise lines will take the remaining balance and use it toward prepaid gratuities on your reservation. DUC950, March 18, 2020 in Celebrity Cruises. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Yes, all FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. In many instances, both. Once the FCC is transferred, then that person can use your FCC since it belongs to them going forward. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. When does my Global Suspension or Cruise With Confidence FCC expire? Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. Click here to reload the page in order to enable certain features. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. To be eligible for a Cruise with Confidence FCC, your request must be submitted no later than 48 hours prior to the scheduled departure time of your sailing. Multiple FCCs may be applied per guest within the same reservation. It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. I'm hoping it all works out, but if not it's good to know it can be transferred! Enjoy 75%off your second guests cruise fare and save up to an additional $1,600 perstateroom. What about hotel and transfers? Maybe. They issued FCCs back in my parents name for their share of the deposit even though I paid with my credit card. We give you our exclusive bonus offers , plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. Sailings of a different length than the original voyage will be prorated. They must be used before they expire or the value is forfeited. By If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. The Cruise with Confidence FCC will be equal to 100% of the cruise fare you paid to Celebrity Cruises for your booking. The amount of Future Cruise Credit varies depending on the cruise line. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. I made my reservation using Casino Certificates. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. Your travel advisor knows best. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. The FCC holder has to call then they issued a new FCC to the recipient. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Book your cruise without a deposit, and the value of your credit will be applied within 48 hours. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. The refund will typically appear on your credit card statement in the next billing cycle. More happens on the Edge. However, FCCs cannot be used to obtain a refund. During a webinar with travel agents on Wednesday, Royal Caribbean informed travel agents they can do a one-time transfer of an FCC to someone else. Plus, your own feed of TPG content. Offer ends 5/3/23. What if they want to cancel over fear of the coronavirus (COVID-19) spreading? Click here to reload the page in order to enable certain features. . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. No. Announcing Our 2023 Cruisers' Choice Award Winners! Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2021 sailing. Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises.
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